Black Pointelle Knee High Socks (made by Leto Accessories)

Canada buyers: Due to delays caused by the postal strike, we recommend choosing UPS for the shipping method for any orders shipping to Canada.

Current processing time for handmade-to-order items: 2 to 3 business days.

In stock items (hosiery, socks, and bralettes that are not handmade by Deranged Designs) will ship within 2 business days.

Contact info@derangeddesigns.com if you have any questions and tell us your zip code if you need a delivery date estimate.

If you need your order by a specific date, email info@derangeddesigns BEFORE ordering to make sure you will get it in time.

Most items in this shop are handmade-to-order in Sacramento, California. Check out the About Us page to learn more about this business. 

Notice for UK buyers: due to Brexit rules, UK shipping is not supported on this website. Please purchase from our Etsy or eBay shop instead. 

If you have any questions after reading the information on this page, send an email to info@derangeddesigns.com and we will get back to you within 1 business day.

►RETURN POLICY:
▪Contact info@derangeddesigns.com to start a return.
▪Our payment processer (Shopify) does not refund payment processing fees, so there is a 3.5% restocking fee for refunded USA orders and a 5% restocking fee for refunded international orders.
▪No returns on hosiery, socks, or custom orders. Rush fees, priority mail shipping upgrades, and international shipping costs are non-refundable.
▪You may return or exchange undamaged, unworn, unwashed items as long as you mail out the item within 2 weeks of receiving your purchase.
▪The buyer is responsible for the cost of shipping the item back. We can email you a return shipping label if needed. The cost of the return label will be deducted from the refund. We will confirm the cost with you before sending the label.
▪To minimize the chance of a return, please read the entire item description including size information and find your size by comparing your measurements to the size chart. We are happy to answer any additional questions you have about our items. We have a strict return policy because these items are made to order and it is difficult to re-sell returned items.

►INTERNATIONAL BUYERS, PLEASE NOTE: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.

►SALES TAX: will be charged to California residents. We are located in Sacramento so you will be charged the current Sacramento county sales tax rate.

►COMMUNICATION: Please check your email regularly in case we need to contact you about your order. We will email you an order receipt after you purchase an item. We will also email you tracking information as soon as we ship the order. It may take up to 24 hours for the tracking info to be updated.

►OTHER TERMS: If you place an order and then request a customization or an order deadline that we cannot make, we will cancel and refund your order. To avoid this, contact us about customizations and deadlines before placing an order.

►Is there a problem with your order? Contact us and we will help. Please allow up to 1 business day for us to respond. If you need to change or cancel your order, please contact us as soon as possible. Order changes or cancellations may not be available more than 24 hours after the order is placed.

Contact email: info@derangeddesigns.com